It's strange how we can
be all for something until it actually affects us in some way. For online banking I have a card reader that
I need to use in order to avoid anyone hacking into my account. That is good! ... ... until ... ... something goes wrong. For those unfamiliar with such gadgets, you
put your bank card into the small opening and put in your PIN. Then there appears a number on the small screen
which you copy into the correct place on the online form. That is fine as long as the number is
clear. But lately my card reader has
become ever more unclear to read. The
other day I must have misread the number and so it refused me access to my
account. I tried again and was told that
access to this account was now unavailable for security reasons. What?!
Now what do I do?
If this had happened
when someone else was trying to get into my account I would have been very
happy. But not when it was me! I was given a phone number to use to apply
for a new card reader and for them to unblock my account. I was asked if I minded answering (a whole
string of) security questions to ensure that I am me. Of course not - that is what security is
about, isn't it? When asked what
payments had been made in the past month from my account my first reaction was
'If you allow me access to my account I could tell you!' But then thought of the regular monthly
outgoings with dates and amounts.
I now have a new card
reader and all has been rectified really without a great deal of problem, I am
glad to say. I have also made a list
with pen and paper of all my regular outgoings with dates and amounts, just in
case I need to have the information again but you can be sure that now I am
ready, it won't happen! But I had to
smile at myself. I am so pleased that
online banking makes it difficult for anyone other than myself to access my
account so why was I getting more irritated by the minute until it was
sorted? It seems that I like things to
be all tied up neatly and secure as long as there is no inconvenience to myself.
2 comments:
i do it too. i think some times i feel a bit helpless and like things are out of control.
Yes but deep down I think it's ok to give others a bit of a hard time but don't do it to me. But I can't have the benefits without it affecting me in some way.
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